5

Best customer service I’ve ever received from a car repair shop! Kyle and the rest of the staff are so incredible kind and helpful! They make sure you are satisfied with your car maintenance and that they did everything they could to fix the problem. I’ve used them twice now and will definitely keep coming back and recommend them to anyone!

Chayla, Thank you so much for the kind words. We love what we do and it means a lot that you have taken the time to review us on Google. We look forward to seeing you again in the future. Hope all is well!

- Bexley Automotive
4

Was able to fix the issue

Dale, glad we could help. Thanks so much for taking the time to review Bexley Automotive.

- Bexley Automotive
5

Bexley Auto has been fantastic and reasonably priced. Anytime I take my car in for service or repair, the staff is friendly, knowledgeable, and accommodating. Thank you for such a simple and easy experience!

Ryan, thank you so much for taking the time to share your experience here at Bexley Automotive. We look forward to seeing you again in the future. Stay safe and healthy and have a great summer!

- Bexley Automotive
1

VERY unprofessional. Does not communicate with the actual customer but someone from out of state. Have mentioned this to Kyle before and he persisted in NOT communicating with us but rather someone from out of state. Someone from out of state CANNOT come and get a car,. Was made to feel like I had done something wrong when I went to pick up the things from a friends' car. We are 100% DONE with them. Dawn was rude and cannot handle the aberrant behavior of Kyle and Justin. Justin should be FIRED.

Ann, I am very sorry to hear this and take your concerns very seriously. Over the past 24 hours since getting your review I combed through all of my customers and have been unable to find you in my data base or records as a customer here at Bexley Automotive. I would love to discuss further to listen and work through your concerns. Thank you for taking the time to share your thoughts.

- Bexley Automotive
5

Bexley Automotive is an amazing business! We have taken all of our vehicles there for service for years. They're always honest, and they go out of their way to make sure they're doing what's right for us! Flexible scheduling, friendly people, excellent service. Can't say enough good things! Kyle and team are amazing to work with, and we won't take our cars anywhere else!

Christina, Thank you so much for taking the time to review Bexley Autotmotive on Google, it means the world to us! We love taking care of the Wallace fleet. Hope you have a wonderful summer.

- Bexley Automotive
5

I had an excellent experience with Bexley Automotive! Thank you Kyle and Justin. I recommend them highly!

5

I had an excellent experience with Bexley Automotive! Thank you Kyle and Justin. I recommend them highly!

5

Top shelf people, Kyle is an asset to the automotive repair community!

1

Pretty unhappy with my service here. Dropped my car off here for a week, staff never updated me on anything during this time. Called 5 days later, only to be told I would be called back. After not replying for several hours, I rang again only to be told that they would not work on my car. As a human being that relies on a vehicle to do things, I think that was pretty rude and unacceptable to leave me hanging like that. I would not bring my vehicle here in the future and I will encourage others not to.

5

The Bexley Auto team is easily the most thorough, professional and caring group of mechanics I have ever gone to. I know that I am in good hands when leaving a car with them, and wholeheartedly recommend them for automotive issues large and small.

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